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Maxim Yurin

Managing Partner at Little Big Agency. Worked as SMM director at Red Keds.

Do you work very hard and hard? Do you often stay late? Do you take work on weekends? Recently heroically completed some of the work of another department? Do you constantly have to do everything yourself, because it’s difficult to find someone who can handle your tasks better?

Congratulations, you are ineffective.

I constantly see posts in my feed about recycling, exclusivity and irreplaceability, no vacation for three years, heroics in the spirit: “I drank 8 cups of coffee, ate a couple of tranquilizers and still completed the project - oh, what a great job I am!”

The authors of these posts are usually united by an unshakable belief that they are incredibly effective and cool. And everyone around is worthless lazy and mediocre: they finish the working day only half an hour later, sometimes even leave work on time, and delegate most tasks to others!

At first glance, everything seems great: the employee does more than others, is passionate about his work, and does not give up in the face of difficulties. Miracle.

But it's not a miracle, and here's why.

1. Units can maintain this pace for a long time. 99% burn out. Usually, after a few months, breakdowns begin: the employee becomes disillusioned with his position/boss/field of activity. Tragic layoffs begin, a search for oneself begins, “I flew away to do yoga and open the chakras in Goa.” In addition, such people often begin to blame the company that “used and underestimated” them.

2. Such a person (especially if he is in a top position) plunges everyone around him into the abyss of false efficiency: subordinates, contractors, agency, secretary, household, cat. Everyone around begins to rush from one thing to another, trying to catch up with everything. Taking on more than you should. Do someone else's work. After all, the environment (and especially subordinates) also want to correspond to the “super-effective boss”. As a result, the company gradually begins to experience unregulated chaos, high turnover, quarrels, and a generally unhealthy atmosphere.

3. It’s also not easy for a leader of such people. When one of the employees goes beyond the rules (even in a positive way), it is more difficult for the boss to control him; he often has to come up with special conditions for him and show a special attitude. For example, to forgive offenses, because he “didn’t leave work before 10 p.m. all last week.” All this also leads to chaos.

In the medium to long term, a different type of employee is effective. Those who can:

• organize your working time and processes in such a way as to complete your tasks within working hours (I personally believe that this is 4-5 hours of pure working time per day);
• take time to calmly think about whether his and the company’s work processes are organized correctly, optimize them, generate and implement new ideas, read/watch something useful for himself and the company, but not directly related to current activities;
• structure your files, documents, processes, tasks and responsibilities so that they can be easily understood and, for example, communicated to others;
• find someone to whom you can delegate tasks, and delegate them correctly;
• maintain a normal work-life balance, have hobbies, personal life, other values ​​besides work;
• refuse new tasks, responsibilities, and anything else that might interfere with fulfilling the first five points.

If you are the employer or manager of such a person, stop being overly happy about his successes and overwork. Try to moderate his ardor and, in a good way, drive him into a normal working framework. You may benefit from his super-efficiency now, but most likely you will lose in the future: there will be decline, tantrums, threats, chaos among the rest of the employees.

If you are such a “super performer,” first of all, stop bragging or complaining on Facebook. Secondly, come home early today, pet your wife, hug your cat and re-read and adopt the 6 points of a truly effective employee.

Maxim Yurin

Managing Partner at Little Big Agency. Worked as SMM director at Red Keds.

Do you work very hard and hard? Do you often stay late? Do you take work on weekends? Recently heroically completed some of the work of another department? Do you constantly have to do everything yourself, because it’s difficult to find someone who can handle your tasks better?

Congratulations, you are ineffective.

I constantly see posts in my feed about recycling, exclusivity and irreplaceability, no vacation for three years, heroics in the spirit: “I drank 8 cups of coffee, ate a couple of tranquilizers and still completed the project - oh, what a great job I am!”

The authors of these posts are usually united by an unshakable belief that they are incredibly effective and cool. And everyone around is worthless lazy and mediocre: they finish the working day only half an hour later, sometimes even leave work on time, and delegate most tasks to others!

At first glance, everything seems great: the employee does more than others, is passionate about his work, and does not give up in the face of difficulties. Miracle.

But it's not a miracle, and here's why.

1. Units can maintain this pace for a long time. 99% burn out. Usually, after a few months, breakdowns begin: the employee becomes disillusioned with his position/boss/field of activity. Tragic layoffs begin, a search for oneself begins, “I flew away to do yoga and open the chakras in Goa.” In addition, such people often begin to blame the company that “used and underestimated” them.

2. Such a person (especially if he is in a top position) plunges everyone around him into the abyss of false efficiency: subordinates, contractors, agency, secretary, household, cat. Everyone around begins to rush from one thing to another, trying to catch up with everything. Taking on more than you should. Do someone else's work. After all, the environment (and especially subordinates) also want to correspond to the “super-effective boss”. As a result, the company gradually begins to experience unregulated chaos, high turnover, quarrels, and a generally unhealthy atmosphere.

3. It’s also not easy for a leader of such people. When one of the employees goes beyond the rules (even in a positive way), it is more difficult for the boss to control him; he often has to come up with special conditions for him and show a special attitude. For example, to forgive offenses, because he “didn’t leave work before 10 p.m. all last week.” All this also leads to chaos.

In the medium to long term, a different type of employee is effective. Those who can:

• organize your working time and processes in such a way as to complete your tasks within working hours (I personally believe that this is 4-5 hours of pure working time per day);
• take time to calmly think about whether his and the company’s work processes are organized correctly, optimize them, generate and implement new ideas, read/watch something useful for himself and the company, but not directly related to current activities;
• structure your files, documents, processes, tasks and responsibilities so that they can be easily understood and, for example, communicated to others;
• find someone to whom you can delegate tasks, and delegate them correctly;
• maintain a normal work-life balance, have hobbies, personal life, other values ​​besides work;
• refuse new tasks, responsibilities, and anything else that might interfere with fulfilling the first five points.

If you are the employer or manager of such a person, stop being overly happy about his successes and overwork. Try to moderate his ardor and, in a good way, drive him into a normal working framework. You may benefit from his super-efficiency now, but most likely you will lose in the future: there will be decline, tantrums, threats, chaos among the rest of the employees.

If you are such a “super performer,” first of all, stop bragging or complaining on Facebook. Secondly, come home early today, pet your wife, hug your cat and re-read and adopt the 6 points of a truly effective employee.

Perhaps every manager knows how frustrating the problem of low employee productivity can be. It's time to do something about it. Bernard Marr suggests first finding out the reason for ineffective work, and then looking for ways to solve the problem.

Productivity is a combination of a worker's ability and motivation. Firstly, the employee must have the opportunity (be able, want to do) to complete the task; and secondly, to have some motivation to do it. Finding out the cause of your performance problems will allow you to solve them.

Lack of opportunity

Four reasons for poor performance stem from an employee's inability to complete a task:

1. Resources

If your employee does not have specific resources to complete a task - time, money, personnel, supplies - then he will not be able to complete it, no matter how much he wants to. This reason is perhaps the most harmless and simple. But nevertheless, you should tell him that he should have approached you in advance and informed you about the lack of resources, instead of starting a business that was doomed to failure.

2. Obstacles

Obstacles can be a long time to make decisions from clients, inappropriate interaction with other departments of the company, lack of feedback from the authorities themselves. You, as a manager, should help solve this problem, since it is sometimes very difficult for an ordinary employee to solve it himself.

3. Skills

Sometimes poor performance can be due to a lack of the necessary skills or experience to complete a task. Perhaps you have assigned tasks that are not within the employee’s competence, or perhaps he simply lacks some skills. Definitely, additional training - courses, seminars, advanced training - will help the employee. You can also give good advice and become a project mentor.

4. Expectations

For each project there are established expectations and KPIs, as well as goals, objectives and expected results. Perhaps your employee simply did not understand them or they were not disclosed before starting work on the project. You can explain everything, thus eliminating the problem.

Lack of motivation

The second set of reasons is related to the employee’s lack of motivation - more personal and emotional ones.

1. Encouragement

Do you praise your employees for good work? Many employees begin to work worse if they see that their work is not rewarded or noticed. Moreover, most people see this as the joy of work. You can praise the employee for his previous achievements, and trust that he can grow wings for a new project.

2. Punishment

The same is true with punishment. If you do not punish an employee for bad work, then in the future he will absolutely not care how he performs it. But don’t rush to take out the whip right away. Think carefully, critically evaluate and develop a consistent set of prescribed measures for poor performance. When you're ready, simply share the news with the entire team.

3. Professional burnout syndrome

It happens that a person is simply tired, he has become a little bored at this job, his responsibilities no longer bring him much joy - this is professional burnout syndrome, which happens to absolutely everyone from time to time. As a manager, you can revive an employee again, evaluate his talents, and encourage him. Please also note that burnout may actually be a passive-aggressive attempt to correct something that seems wrong.

As you can see, there is simply no one-size-fits-all solution to poor performance. Those who do not have the specific resources to complete a task do not deserve to be punished. It is also not worth sending for additional training those employees who simply lack a sense of recognition and praise. Therefore, all you have to do is determine the cause of the problem and then find the right solution.

The translation of the article was prepared by Ekaterina Nikitina based on Bernard Marr’s notes on LinkedIn

Irina Davydova

Reading time: 6 minutes

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In general, “super productive” people are no different from ordinary people - except, perhaps, that they know exactly how to use their time correctly so that time works for them. And work efficiency does not depend on the amount of time spent, as some people think, but on a competent approach to work. As our Thomas Edison used to say, time is our only capital, the loss of which is completely unacceptable.

How to become effective and succeed in your career? Here are some techniques that really work!

1. Pareto's Law

If you haven't heard of this principle yet, it is formulated as follows: 20% of your efforts produce 80% of the results. As for the remaining 80% of efforts, they will give only 20% of the results.

This Pareto law allows you to predict results in advance and work more efficiently. The main principle is to do 80% of your work in the 20% of the time when you are most productive at work. The remaining 20% ​​of the work can be completed in the remaining time.

Naturally, priority is given to the most important tasks.

Video: How to increase productivity and how to become effective?

2. 3 main tasks

Nowadays, almost everyone has diaries: it has even become fashionable to write down long to-do lists for the year, for the month in advance and for “tomorrow.” Unfortunately, few follow these lists. Because the lists are too long and it is extremely difficult to organize yourself. What should I do?

In the morning, while you are drinking coffee and a sandwich, write down your 3 main tasks for that day. There is no need for long lists - only 3 tasks that you must complete, even if you are lazy, have no time, have a headache and are running out of milk.

Get yourself this healthy habit, and you won’t even notice how your business will improve.

3. Do less, but do better

What does it mean? During the day, choose the time you need for relaxation. At least half an hour or an hour. It is not necessary to swing in the lotus position or turn on Nirvana at full blast in the office - choose your favorite method of relaxation, which will be acceptable in work conditions - and relax.

It is important to relieve stress, even out your breathing, and concentrate on calmness and your own success.

And remember that after work time is ONLY FOR REST! No work in the evenings or weekends!

4. Breaks are required!

Buy yourself a timer and set it for 25 minutes. This is how much time you are given to work without interruption. After the timer beeps, rest for 5 minutes. You can play darts or even play a mini-game of ping pong - the main thing is to take your mind off work.

Now you can turn the timer back on. If the task is complex, then the timer can be set for an hour - but then the break must be increased accordingly.

5. Going on an information diet

The habit of staying up to date on social networks and news sites takes up a catastrophically large amount of time. If you count how much time you spend looking at the news feed, photos of friends and comments from users you don’t know, you will be horrified - you could earn 2 times more money (if, of course, you have piecework work).

What to do? Completely eliminate this “fad” from your schedule for at least a week - and compare the results at work.

6. Looking for a clear goal

If there is no goal, then it is impossible to achieve it. If you yourself don’t know what exactly you want to accomplish, for example, today, then you won’t have time.

The plan must be clear, and there must be one. For example, make a specific “piece” of the order so that tomorrow you can move on to the next stage. Or writing a report for an abstract week, but for two days and not an hour more.

Strict boundaries will force you to hustle and accomplish more than you thought you could. And no favors for yourself!

Video: How to increase the efficiency of your activities?

7. An incentive for yourself, your beloved (beloved)

Find an incentive that you will definitely allow yourself after the work week. For example, the trip you dreamed about, etc. One day you will get tired of working just for the sake of work, and no techniques will then help increase efficiency and cope with depression.

Therefore, love yourself today - and learn to relax, then tomorrow you will not have to strain yourself more than the situation requires.

8. Phone - only for business

Get rid of the stupid habit of talking on the phone. Firstly, you are taking away your precious time, and secondly, it is harmful to your health.

If you are embarrassed to interrupt your interlocutors, then use tricks that are common even in modern “statuses” of users, for example, “If you immediately say that your phone battery is running low, you can find out the main thing in the first 2-3 minutes.”

9. Learn to say “no”

Unfortunately, excessive softness and shyness does not allow us to refuse and say “No” to our relatives, colleagues, friends - and even strangers.

As a result, we do other people's work, listen to other people's problems, sit with other people's children, etc. At the same time, our personal life remains on the sidelines, and our working time is filled with solving other people’s problems.

What to do? Learn to say no!

10. Learn to use a diary

Of course, an electronic one is better - it will remind you of important matters. But don’t give up on paper either.

The diary disciplines and unloads memory overloaded with numbers, meetings, coordinates, plans, etc.

11. Start work before everyone else

Getting to work when no one has arrived yet, or when everyone is still drinking coffee and telling jokes, is much more pleasant. The absence of colleagues usually allows you to better tune in to work and quickly get involved in the work day.

Get up early, drink coffee beforehand (find a nice cafe for 20 minutes of personal joy in the morning) - and get to work first.

12. Learn to sift out the not-so-important things from the very important ones.

We get busy with thousands of things, waste precious time on unnecessary tasks, and then we wonder where we spent so much time, and why now, instead of resting, we need to finish all the orders that are already “burning.”

And the whole point is the inability to distinguish between the important and the secondary.

13. Do all the important things at once!

Don’t put off all urgent matters for an hour, two hours, or until tomorrow. Calls, urgent letters and other issues should be made in the process of work “as the play progresses”, so that later they do not snowball on you in the evening or at the end of the week.

14. Check your email and instant messengers only at designated times.

If you constantly respond to people's letters and messages, you will lose up to 50% of your working time. Productive people leave checking emails for after-hours.

And, in addition, use sorting letters by importance. There are letters that really require urgent answers, and there are those that can lie unopened for a week without harm to you - sorting them will save your time and nerves.

15. Use modern technologies so that they work for you, and not vice versa!

With the advent of new technologies in our lives, many have become lazy and unfocused, which means unproductive and ineffective. But remember that the Internet is not needed for “hanging out on social networks”, an automatic error correction program does not make you literate, and an electronic “reminder” does not do things for you.

Effective and productive people set filters, set priorities, use special apps to make life easier, and can protect themselves from the destructive effects of technology.

Why does P0420 appear? I'll try to explain. In the picture you can see what the car exhaust system consists of. Exhaust gases exit the engine and enter the exhaust pipe on which the oxygen sensor No. 1. Sensor No. 1 transmits information to the ECU(the electronic engine control unit controls the opening time of the injectors, tries to prepare an ideal fuel mixture of 1:14.7, it is also called stoichiometric - 14.7 kg of air per 1 kg of gasoline), then passes through the catalyst, the fuel mixture (exhaust gases) burns out in it and reaches the oxygen sensor No. 2. Sensor No. 2 monitors only how efficiently the catalyst works, then everything goes into the muffler, in which the gases lose their speed and exit the exhaust system. If the catalyst does not effectively burn exhaust gases, oxygen sensor No. 2 transmits readings about the excess of harmful substances to the ECU. The engine fault icon lights up on the dashboard, after reading the errors, we have error P0420.

How does a catalyst work and why is it needed?

As I said earlier, the ECU (electronic engine control unit) tries to prepare the ideal fuel mixture, which should ideally burn completely. But..., unfortunately, ideal conditions do not exist - gasoline, air, pressure, sharp pressing of the gas pedal, engine malfunctions, spark plugs and much more. A catalyst exists for afterburning an incompletely burned fuel mixture. The catalyst consists of a body and an internal part - ceramic honeycomb. This honeycomb is made of quite expensive materials because it must withstand enormous temperatures and pressures, so the catalysts are very expensive. So how does it work anyway? Ceramic honeycombs are heated by exhaust gases to a temperature of about 500 degrees. To put it simply, it happens almost like in a frying pan... everything that gets into it heats up to a huge temperature and burns (burns out in our case). As a result, after the catalyst, exhaust gases become less harmful to the environment.

What to do if error P0420 (ineffective catalyst operation) appears?

If your car has a P0420 error, you don’t need to be too upset.

1. Fill the tank full with good premium gasoline (unless you have a diesel engine). This gasoline does a pretty good job of cleaning the exhaust system and the engine injector (I don’t recommend driving it all the time, unless of course the manufacturer recommends this particular gasoline), it often helps. We recommend that you fill in this type of gasoline once or twice a year to flush the engine injectors and exhaust system.
2. Flush the engine injector with a special liquid (WYNNS), suitable for gasoline and diesel engines. This is already done in a car service, with a special installation. It definitely won’t get any worse, the liquid (WYNNS) is much stronger than premium gasoline (it washes everything), it washes the injectors, valves, cleans the pistons, cylinders (removes carbon deposits), and cleans the exhaust system. We recommend that you do this flushing once a year or at least every time you replace spark plugs (for diesel engines, when changing oil), since after flushing you will need to change the spark plugs (the service center always has replacement spark plugs, so you can install service spark plugs, wash, and then replace your spark plugs).
3. Replace the catalyst (expensive). It is unknown how long the new catalyst will last with our “best” fuel. One refueling with “good” fuel is enough for the catalyst to fail. It happens that the P0420 error does not have time to appear, and the car does not drive at all, this happens when the ceramic honeycombs become clogged and the exhaust gases simply have nowhere to escape, as a result the engine cannot gain speed (in this case, the insides of the catalyst can be removed if the housing itself is still in good condition or install a flame extinguisher instead).
4. Put a decoy. Since oxygen sensor No. 2 only monitors the operation of the catalyst and does not affect the preparation of the fuel mixture in any way, you can install a snag that will transmit a signal to the ECU for a working catalyst. In my opinion, this is the cheapest and most correct option. It is unknown when we will have high-quality gasoline everywhere so that we can buy a new catalyst for a lot of money. If you knock out the catalyst or install a flame extinguisher in its place, you definitely cannot do without a trick.